Welcome to the NEW Employee Benefits Center

We know that benefits can often be confusing.  We want to make sure that you understand the benefits we offer as part of your employment with the City of Norwalk.  That is why we are introducing a new website for you to use when you have questions about your benefits.  You can access this on your mobile device for those middle of the night ER trips when you don't want to have to worry about not knowing how much you will have to pay.  We appreciate all of your hard work every day! 


The information included in this portal is a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description or Certificate of Insurance Coverage. The information in those formal plan documents governs. This site is provided by TrueNorth Companies.  ©2019 City of Norwalk. All rights reserved.  Powered by Touchpoints.